Thank you for shopping at ORAGON (oragon.in). We want to ensure you have a clear understanding of our policies regarding order updates, cancellations, and returns.

Cancellations

• Before Shipping: You can cancel your order for electronics components or robotics parts at any time before it is dispatched for a full refund. Please contact us immediately at +91 9148690489 to request a cancellation.
• After Shipping: Once an order has been handed over to our courier partner, it cannot be canceled.

Returns and Replacements

Due to the sensitive nature of electronics components (which are susceptible to damage from static charge, incorrect voltage injection, and improper soldering), we accept returns or offer replacements only if:

• The product delivered is physically damaged during transit.
• The wrong item or quantity was shipped to you.

You must notify us within 48 hours of receiving the package to claim a replacement or refund for damaged/incorrect parts.

Refund Process

• Once your return request is approved and the item is inspected, we will notify you.
• Approved refunds will be credited back to your original payment method within 5-7 business days, depending on your bank's processing cycles.